Frequently Asked Questions
Frequently Asked Questions
1.What is the estimated shipping time?
Shipping to the US typically take 7—14 business days,
while international shipping can take 14 — 31 business.
2. How can I track my order?
You can check your tracking information on our Track Your Order page.
We will email you tracking details as soon as they are available
3. What is your return policy?
We accept returns within 30 days after delivery, if you're not satisfied with your purchase, contact our customer service team for assistance.
4. How do I initiate a return?
Visit our Returns & Refunds page and follow the instructions. Be sure to include your order number and the reason for return.
5. Do you ship internationally?
Yes, we offer international shipping. Please check shipping options at checkout for availability and costs.
6. What payment methods do you accept?
We accept major credit cards, PayPal and other secure payment options. All payment methods will be available during checkout.
7. Can I change or cancel my order after it's been placed?
If you need to change or cancel your order, please contact us within 24 hours of purchase. We'll do our best to accommodate before it's processed.
8. What if my order arrives damaged or incorrect?
If your order arrives damaged or contains incorrect items, contact us within 48 hours of delivery with photos and we'll resolve the issue promptly.
9. How can I contact customer service?
You can email us at, shopadeline100@gmail.com or use our Contact Us page.
We aim to respond within 24 hours.
10. Where are your products shipped from?
Our products are shipped from trusted suppliers worldwide.
Shipping origins may vary depending on product availability and your location.